Shipping Policy

Order Processing

All orders are processed within 1–2 business days after payment is confirmed. Orders are not processed or shipped on weekends or public holidays.

Shipping Time

Once dispatched, international orders typically arrive within 7–12 business days.

Please note that delivery estimates are provided by our shipping carriers and are not guaranteed. Delays may occur due to customs processing, local holidays, weather, or other circumstances beyond our control.

Order Tracking

You'll receive a confirmation email with a tracking number once your order ships. Please allow 24–48 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to import duties, taxes, or customs fees set by your country. These charges are the customer's responsibility and are not included in the item price or shipping cost.

Delayed or Lost Orders

If your order hasn't arrived within the estimated delivery window, please reach out to us before opening a dispute — we're happy to help track it down or resolve the issue.